Welcome to OMPRAGAM (OPC) Private Limited. These Terms & Conditions govern your use of our website, ompragam.com, and your purchase or booking of our event management services, party packages, and related products or services.

By accessing our website or placing an order/booking with us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing our services.

1. About OMPRAGAM

OMPRAGAM (OPC) Private Limited is an event management company based in Bangalore, Karnataka. We provide event and celebration packages for occasions including weddings, birthdays, anniversaries, corporate events, success parties, and other special celebrations.

Company Name: OMPRAGAM (OPC) Private Limited
Address: No.16, 2nd Main Road, Vivekananda Nagar, Banashankari III Stage, Bangalore, Bangalore South, Karnataka, India – 560085
Phone: +91 90368 43777
Email: ompragarmpvt.ltd@gmail.com
Website: ompragam.com

2. Website Use

By using our website, you agree to:

  • Provide accurate and complete information when making an enquiry, booking, or purchase.
  • Use the website only for lawful purposes.
  • Not misuse, disrupt, or attempt to gain unauthorized access to the website.
  • Not copy, reproduce, distribute, or commercially exploit our website content without written permission.
  • Be responsible for maintaining the confidentiality of any information associated with your account or booking.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

3. Event Packages & Services

The packages displayed on our website are subject to availability and may vary depending on the event date, location, number of guests, requirements, and other factors.

Package descriptions, photographs, decorations, arrangements, designs, equipment, food items, venues, vendors, and other elements shown on the website may vary from the actual event depending on availability and practical requirements.

Where applicable, specific inclusions and exclusions will be communicated to the customer before confirmation of the booking.

4. Booking & Confirmation

A booking or event request is not considered confirmed until OMPRAGAM has received the required booking information and payment, and the booking has been confirmed by our team.

We may contact you to verify:

  • Event date and time
  • Event location
  • Number of guests
  • Package requirements
  • Special requests
  • Contact and billing information
  • Payment details

OMPRAGAM reserves the right to decline or cancel a booking where the requested service cannot reasonably be provided.

5. Pricing & Payments

All prices displayed on the website are subject to change without prior notice.

The final price of an event may depend on factors such as:

  • Selected package
  • Number of guests
  • Event location
  • Event duration
  • Customizations
  • Additional services
  • Transportation or logistics
  • Venue-related requirements
  • Applicable taxes or charges

Any additional services or customizations requested after booking may incur additional charges.

Payment terms, advance amounts, balance payments, and applicable charges will be communicated during the booking process.

6. Customization

We understand that customers may want to personalize their celebrations. Customization requests can be discussed with our team and may be subject to additional charges and availability.

A customized requirement will only be considered confirmed once it has been agreed upon by OMPRAGAM and, where applicable, the required additional payment has been made.

7. Event Date & Changes

Customers should provide the correct event date, time, venue, and other relevant information at the time of booking.

Any request to change the event date, location, package, guest count, or other major booking details must be communicated to OMPRAGAM as early as possible.

Changes are subject to availability and may result in additional charges.

8. Cancellation & Refunds

Cancellation and refund eligibility depends on the nature of the booking, services involved, amount already paid, and how much time remains before the scheduled event.

Certain services may involve advance payments to vendors, venue reservations, materials, manpower, transportation, or other arrangements that may be non-refundable.

Before confirming your booking, please ask our team for the applicable cancellation and refund terms for your specific package.

Where a refund is approved, it will be processed according to the applicable booking terms and payment method.

9. Event Delays & Changes

OMPRAGAM will make reasonable efforts to deliver the agreed services as planned. However, events may occasionally be affected by circumstances beyond our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Government restrictions
  • Traffic or transportation disruptions
  • Venue-related issues
  • Power or utility failures
  • Vendor or third-party failures
  • Public emergencies
  • Acts of God or other unforeseen circumstances

In such situations, we will make reasonable efforts to find an alternative solution where possible.

10. Third-Party Services

Some event services may involve third-party vendors, venues, caterers, decorators, entertainers, transportation providers, photographers, or other service providers.

Where third-party services are involved, their availability and terms may apply. OMPRAGAM will make reasonable efforts to coordinate such services but cannot guarantee the performance of an independent third party in every circumstance.

11. Customer Responsibilities

Customers are responsible for providing accurate information and cooperating with our team to facilitate the successful execution of the event.

Customers may be responsible for additional costs resulting from:

  • Incorrect information supplied by the customer
  • Last-minute changes
  • Additional guests or requirements
  • Damage caused by the customer or event guests
  • Extended event duration
  • Additional equipment or services requested during the event
  • Special requirements not included in the original package

12. Photography & Event Content

Where applicable, OMPRAGAM may capture photographs or videos during events for documentation, portfolio, marketing, or promotional purposes.

If you do not want photographs or videos from your event to be used for promotional purposes, please inform our team in writing before the event.

13. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Brand names
  • Text
  • Images
  • Graphics
  • Designs
  • Videos
  • Website layouts
  • Marketing materials

is owned by or licensed to OMPRAGAM (OPC) Private Limited unless otherwise stated.

You may not reproduce, modify, publish, distribute, or commercially use our content without prior written permission.

14. Website Information

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, occasional errors, omissions, pricing changes, availability changes, or typographical errors may occur.

OMPRAGAM reserves the right to correct information, update packages, modify prices, or make changes to website content without prior notice.

15. Limitation of Liability

To the extent permitted by applicable law, OMPRAGAM will not be responsible for losses or delays caused by circumstances outside our reasonable control.

Our responsibility for any particular booking will generally be limited to the services agreed upon and the applicable booking terms.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Privacy

Any personal information submitted through our website, enquiry forms, booking process, or other communication channels will be handled in accordance with our Privacy Policy.

Customers should ensure that the information provided to us is accurate and that they have the necessary permission to provide information relating to other individuals.

17. Communication

By submitting an enquiry or booking request, you may be contacted by OMPRAGAM regarding your enquiry, booking, payment, event arrangements, and related services.

Communication may take place through phone, email, WhatsApp, SMS, or other appropriate communication channels.

18. Modifications to These Terms

OMPRAGAM may update or modify these Terms & Conditions from time to time.

The updated version will be published on this page with the revised date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or services provided by OMPRAGAM shall be subject to the applicable jurisdiction of courts in Bangalore, Karnataka, unless otherwise required by applicable law.

20. Contact Us

If you have questions regarding these Terms & Conditions, your booking, or our event services, please contact us:

OMPRAGAM (OPC) Private Limited
No.16, 2nd Main Road, Vivekananda Nagar,
Banashankari III Stage, Bangalore South,
Karnataka, India – 560085

Phone: +91 90368 43777
Email: ompragarmpvt.ltd@gmail.com
Website: ompragam.com